Insurance Providers

We are proud of outstanding and valued relationships with the following insurance companies: Aetna, The Alliance, Auxiant, ChampVA, GHC, Dean (SSM), Health EOS, Humana, Tricare, Quartz, UMR, BCBS, Security Health Plan, Aspirus Health Plan, and WPS.

CI is a trusted and contracted provider for most local insurance carriers. If you do not see your insurance provider on our list, please connect with your employer on insurance carrier. Once services are initiated we will help you contact your insurance to verify coverage and benefits as your plan may have exclusions. The CI team will submit any necessary insurance authorizations at your request. Our job is to make navigating the insurance process smooth and simple for our families!

CI is not a Medicaid, Badgercare, Forward Health, or Katie Beckett provider. However, our services can be accessed through a number of county funding programs based on eligibility.

County Funded Resources


Children’s Long-Term Support Waiver (CLTS) 


To apply for the CLTS Waiver:  Call: Your county agency

To qualify for CLTS services:

The Children’s Long-Term Support (CLTS) Waiver Program is a Home and Community-Based Service (HCBS) Waiver that provides Medicaid funding for children under age 22 who have substantial limitations in their daily activities and need support to remain in their home or community. Eligible children include those with developmental disabilities, severe emotional disturbances, and physical disabilities. Funding can be used to support a range of different services based on an assessment of the needs of the child and his or her family.

Include, Respect, I Self-Direct (IRIS)


To apply for IRIS: contact your local Aging and Disability Resource Center

To qualify for IRIS services:

IRIS (Include, Respect, I Self-Direct) is a self-directed program for Wisconsin’s adults with disabilities. You have to be eligible for Medicaid to be in the IRIS program and over age 18. IRIS is built on the principles of self-determination and self-direction and can be used for a variety of services.

Family Support and Resource Center (FSRC)


To apply for the Family Support Program: Phone: 608 -237–7630, Email:

To qualify for Family Support:

Families are eligible for the Family Support Program if they have a child under 21 years of age, who has a significant disability and is living at home in Dane County or returning from an out-of-home placement. Family Support includes a variety of home and community-based supports designed to enhance the quality of life for children with significant disabilities and to keep families together. Based on the belief that each family is unique and that parents are in the best position to know the specific needs of their children and their families, family support services are family-centered and flexible, with parents choosing the assistance they receive.

We may also work with the following program:

Comprehensive Community Services (CCS)


No Surprises Act

You are protected by the No Surprises Act from surprise billing, also called “balance billing”. Under this law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. Our billing and insurance team is here to help answer any questions. To read more about this, please select the link below: